Theresa McLaughlin

U.S. Bank | Senior Capacity Planner

About Me

• 30 years of experience in large IT organizations, background includes Performance Analyst, System Administrator, Database Administrator and Programmer Analyst.
• Nationally recognized Capacity Planner, presented at BMC National Conference, President of Chicago Performance Assurance Group, Certified Performance Engineer with BMC Software. Presented to many BMC customers on how Capacity Planning with BMC Perform/Predict can benefit IT organizations.
• Instrumental in helping large business units save millions in storage costs over last 7 years at large insurance company
• Saved $1 Million in hardware costs implementing Distributed Systems Capacity Planning in the first year at Large Telco
• Excellent Communicator, able to create presentations or documents needed to communicate performance studies and give presentations when needed.
• Experienced with working with many diverse support groups in IT. Ability to pull needed support groups together to help diagnose critical performance issues.
• Service Level Management knowledgeable, able to direct how to implement Service Level Management from robot transactions to SLO Reporting.
• An established reputation... recognized by peers and vendors as being instrumental in improving critical IT services.
• Interviewed and quoted in major IT magazines for work related to Systems and Storage Capacity Planning

Specialties: System Capacity Planning, Storage Capacity Planning, Service Level Management, Response Time Analysis, Performance Analysis

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