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Monica Perras

Client/Customer Relations Professional

About Me

Solutions-focused leader specializing in providing world-class client relations, customer success driven by initiating strategic needs analysis, strategize for the best win-win scenario, managing large-scale account portfolios, cultivating strong client relationships eager to offer experience toward maximizing the bottom-line results.

• Top performer who excels at analyzing client needs, identifying business opportunities, defining strategies for capturing new clients and developing existing base, while maintaining a customer success focus.
• Integral leader who offers proven experience in large-scale project optimization, including solid consulting ability, provide client-specific solutions, set client expectation, and achieve continued core growth and profitability.
• Strategic and out-of-the-box thinker who seeks to obtain up-to-date knowledge of diverse multi-industry trends and services in a continuous effort to dstrengthen the competitive advantage.
• Led 20+ new client implementations and deployment projects to generate $30 million in new business, along with managing top client portfolios and spearheaded the development of benchmarks to increase services success.

Proud Veteran of the United States Army!

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