Jonelle Contreras, MBA

Customer Service Manager; Business Coach

About Me

Twenty years of experience within call center management, focusing on process efficiencies, account management/client relationships, project management, and training endeavors.
Aspiring to assist in growth of individuals and business entities by increasing efficiencies within existing processes, and aligning efforts to provide a successful partnership.
Fluent in Spanish for reading, writing, and comprehension.
Currently working with Fashion Nova as a Customer Care Manager.

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