Gaby Borrego

Southern California College | B.S.

About Me

Leading companies are those that shape their employees into leaders.

My name is Gaby Borrego, and I drive exceptional growth by helping companies cultivate their greatest resource—their people. As an accomplished retail sales professional with over 20 years of experience in leadership, training, and operations at a prominent Fortune 15 company, I bring out the best in my teams so that they can give their best to our clients.

My strengths include multi-unit management across expansive geography, talent development, client relations, workforce management, and change management. Additionally, I have a strong track record in strategic planning and in the execution of impactful customer experience initiatives.

Recognized early on as an effective leader and a strong communicator, I have been steadily promoted into higher management roles within the organization. In each of my roles, I have been passionate about driving success through talent development and continuing education.

I build positive relationships with my managers and teams and give them the resources and support they need to advance. Because I am bilingual and fluent in Spanish, I am able to connect with diverse groups of people in a multicultural environment. When necessary, I create new educational tools, curriculums, and programs that meet the current demands of the staff, company, and industry.

The success of my training is evident in how my teams consistently meet and exceed sales quotas and customer experience metrics.


✔ Ranked 1st for Customer Experience in the enterprise

✔ Ranked as one of the top local agent sales channels nationally in YOY growth and revenue growth

✔ Personally developed dozens of managers and hundreds of direct reports

I am currently exploring new opportunities and am open to positions that require travel. If you would like to discuss my experience, please connect with me on LinkedIn or contact me directly at ✉

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