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April Norman

About Me

Director of Operations
Regional Open MRI and Milledgeville Imaging Center
• Responsible for the operations and administration side of a medical office.
• Ensures office is running smoothly by supervising office staff.
• Schedule appointments.
• Maintain medical records.
• Make deposits.
• Reconcile account information.
• Pay medical office bills.
• Order medical and office supplies,
• Delegate responsibilities.
• Assess employee performance.
• Perform data entry and processing.
• Develop and implement office policies and procedures.
• Formulate objectives and processes.
• Generate inventory records.
• Provide educational material for patients.
• Promoting excellent customer service
• Assume direct responsibility for marketing and sales strategies to market Regional Open MRI to the local and surrounding business community.
• Research and develop territory referral sources.
• Professionally represent Regional Open MRI’s services within the medical communities.
• Research territory business development opportunities and competitor intelligence. Report and recommend plans of action.
• Maintain working knowledge of admissions and clinical operations.
• Create customer target lists and lead generation for sales opportunities
• Establish and maintain industry contacts that lead to sales opportunities.
• Provide creative marketing techniques and stay informed regarding competitors pricing/marketing strategies.
• Maintain and update website, social media and blogging content.
• Protect organizations value by keeping information confidential.

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