Dining and Nutrition System Analyst at Healthcare Services Group, Inc. in Bensalem, PA

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Description


Dining and Nutrition System Analyst

US-PA-Bensalem
Requisition ID: 2019-4936019020-2028

Overview

Healthcare Services Group (HCSG) is currently seeking to fill the position of Dining and Nutrition System Analyst to join our growing Corporate Team in Bensalem, PA.

This position reports to the Dining Services Manager and collaborates with the Corporate Office and Operations teams to support and optimize the functionality of the menu management and analysis software. The Analyst position is a hybrid of program administration, quality assurance/process improvement and clinical/operational support services work. The Analyst must be able to work in a fast-paced and team-oriented environment with a focus on customer service.

Responsibilities

  • Utilize the menu management and analysis software to generate, maintain, and update menu cycles.
  • Ensure consistency throughout the menu management and analysis software database by maintaining menus and food items in accordance with corporate standards.
  • Coordinate the bi-annual menu review process for each assigned division.
  • Generate, review and distribute menu reporting, including but not limited to, Week-at-a-Glance, diet extensions, and nutrition analysis.
  • Enter resident profile information in to the menu management and analysis software for new business, as directed.
  • Support the operational team by resolving Helpdesk tickets assigned to the department.
  • Provide menu management and analysis software training, as necessary, via screen share, remote meetings, and/or phone support.
  • Participate in meetings, committees and other related work groups.
  • Conducts systems audits, as directed.
  • Updates Intranet site to include all related training and instructional material for Dining and Nutrition Services Department.
  • Work on special projects, as needed.


Qualifications

  • Bachelor's degree in related area preferred.
  • Experience in Food and Nutrition services preferred.
  • Excellent computers skills, including Microsoft Office products; ability to learn and master new software programs required.
  • Ability to plan, organize, and prioritize work flow to deliver results and complete assignments within deadlines, with a limited amount of direct supervision, and oftentimes managing multiple priorities.
  • Strong organizational skills with attention to detail.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and critical thinking skills.
  • The ability to work under pressure within a team and independently.
  • Effective interpersonal skills in relating with peers, management and internal customers.

Additional Requirements:
  • Must be able to see and hear.
  • Must be able to stand and sit for extended periods of time.
  • Must be able to speak, read and write English to communicate effectively with partners.

Healthcare Services Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Healthcare Services Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. PM18

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